Privacy Policy

1. Introduction At Translated.ae, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.

2. Information We Collect We may collect the following types of information:

1. Personal Information: Name, email address, phone number, billing address, and payment details.
2. Uploaded Documents: Any files submitted for translation purposes.
3. Usage Data: Information about your interactions with our website, such as IP address, browser type, and access times.

3. How We Use Your Information We use your information to:

1. Process and fulfill your translation orders.
2. Communicate with you regarding your orders and inquiries.
3. Improve our website, services, and customer experience.
4. Comply with legal obligations.

4. Data Protection and Security We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or alteration. However, no online service can guarantee absolute security.

5. Sharing of Information We do not sell or rent your personal information. We may share your data with:

1. Certified Translation Partners: To process and complete your translation requests.
2. Service Providers: Third-party companies that assist with payment processing and website functionality.
3. Legal Authorities: If required by law or in response to legal proceedings.

6. Data Retention We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

7. Your Rights You have the right to:

1. Access, update, or delete your personal data.
2. Withdraw consent for data processing where applicable.
3. Request a copy of the information we hold about you.

8. Cookies and Tracking Technologies Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings.

9. Changes to This Policy We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated revision date.

10. Contact Information If you have any questions regarding this Privacy Policy, please contact us at support@translated.ae.